Mixed-methods international research to kick off a major effort in a new product area.

Helping a Canadian fintech darling get to know their diverse user base.

Understanding the emotions, motivations, and habits related to managing finances.

Developing simple, visual ways to track the global cybersecurity threat landscape.

Ethnography, interviews, and surveys to shed light on a unique wellness intervention.

A content-focused usability test to inform major changes to the Shopify.com user experience.